In Arena Breakout: Infinite, ensuring a fair gameplay environment has always been one of our top priorities. Cheating disrupts gameplay, especially in high-stakes FPS environments like us, where players risk losing valuable equipment. Our compensation mechanism underscores our commitment to fair play and supporting impacted players.
Introduction of the Compensation Mechanism in Season 1
We are excited to introduce a new compensation mechanism aimed at supporting players affected by cheating in the coming up season 1. This system will automatically identify situations where players have been unfairly impacted by cheaters and compensate them by Koen accordingly.
How Anti-Cheat Compensation System Works?
When a violating account triggers a permanent ban (10 years), the security team will review the cheater’s matches over a specified period. Here’s how the compensation process works:
Match History Review:
Once the ban is enforced, our team will examine matches involving the cheater to identify players unfairly impacted.
Compensation Calculation:
The amount of Koen compensation will be calculated based on the difference in supplies brought in and out of the raid by the eliminated player. The value of supplies will be determined based on market trading prices prior to the raid.
Delivery:
Players will receive compensation of Koen directly via in-game mail.
Justice Bonus:
In addition to loot-based compensation, players affected by cheating will also receive extra Koens as a special justice gift.
Cheater Compensation Q&A
At present, the compensation mechanism will cover raids joined by the offending account over a recent period. We will closely monitor impact and performance data to continue to optimize the mechanism’s coverage in the future.
Initially, cases are manually processed within three days. Once fully operational, compensation will be issued immediately upon a 10-year ban.
Most cheaters are caught through real-time detection and review, but certain cases require manual checks to prevent errors. As this feature is in early testing, we prioritize common and urgent cases and will improve based on data and feedback.
We kindly request that you submit your account information through our official customer service on Discord and we will investigate the matter further.
Yes, it applies to all maps and modes, including Covert Ops.
Currently, compensation is limited to cases involving 10-year bans. Short-term bans are often due to suspicious behavior and require further confirmation before triggering compensation.
While we are exploring protection for Rank Points, no compensation for points is offered at this time.
