The global EA is about to launch, and to provide you with the best gaming experience, we have prepared some frequently asked questions and answers you may encounter. Please ensure that you read the following FAQ items before the battle begins, so you are fully prepared.
Reward activities before the EA launch
- Pre-registration rewards on the official website: Players who have pre-registered before the official launch will receive corresponding rewards.
- Official website lottery event rewards: Players who successfully receive rewards through the lottery event module will get their corresponding rewards.
- Players who participated in CBT or regional technical tests will receive exclusive titles upon launch.
The redemption page for these three rewards will be available on the official website after the launch on August 13. Eligible players can redeem rewards after character creation.
Official Support
- Official Website Customer Service Contact:
Visit the official website – Click on the【SUPPORT】button in the top navigation bar – Customer Service Page.
- In-Game Customer Service Contact:
Click Settings – On the [Game] page, click the Customer Service button at the bottom
- Community Feedback Guidelines:
Please join our official Discord community and check the FAQ manual in the community, or contact our moderators for feedback. Thank you again for all your support! We look forward to reuniting with you in Kamona!
The Early Access server will officially start at 2:00 a.m. (UTC+0) on August 13, 2024.
The pre-download will be available on the official website at 2:00 a.m. (UTC+0) on August 12, 2024. You can visit the homepage to download the launcher and install the game client in advance, or click【Download Now】to get the game launcher directly.
This Early Access version is open with no limits and no data wipes; all players can participate after registering an account on the official website.
The Early Access version currently supports six languages: English, Russian, German, Portuguese, Traditional Chinese, and Japanese.
Please enter the game and click on [Settings – Contact Customer Service] to request assistance in changing your region. View the official website, and fill out the form.
ABI has set up dedicated servers in Asia, North America, South America, Europe, Australia, and other regions. They also adjust servers based on user feedback from each region after the launch to ensure a smooth experience for more players.
error code (1-0-0)
If this bug is encountered, it will entirely prevent you from playing.
FIX:
open the launcher
select game settings
hover mouse on manage then click on “Open the installation directory”
now follow this file path
ArenaBreakout\Arena Breakout Infinite\ABInfinite\Binaries\Win64\AntiCheatExpert\SGuard\x64
launch application named “SGuard64.exe”
If you get an error still after doing this launch the applications ACE-Tray.exe in the previous folder named “AntiCheatExpert”
Arena Breakout Infinite currently only supports the Windows platform.
The PC version and the mobile game are two separate products, designed and polished for different experiences. Developers are committed to leveraging the stronger performance of the PC platform to bring players a more refined visual, more immersive audiovisual, and smoother PC game experience.
The Early Access is only available for free download on the official global website. It is not available for download on STEAM at this time. From Beta test learnings, developers felt the best way to streamline and structure early access development was through an official website. Developers will try their best to open Steam download once it’s ready.
Please open a Windows Explorer window, and in the address bar, put the below location:
%localappdata%\ABInfinite\Saved\Logs
This will take you to a folder with a bunch of files all ending in .log
one will be called “ABInfinite.log” and the rest “ABInfinite-backup-(DATE).log”
Please select all the logs here, right-click, and send them to, the compressed folder.
You will end up with a .zip file, this zip file can then be sent to support.
The game has a feature where gear from squad mates is automatically returned to them when you extract (Via mail system). Any items you looted contained within those items will be sent to your mailbox.
This also means that if you drop some of the gear you started the raid with to a friend, when they finish the raid, if they still have that gear on them, it will be returned to you via the mail system.
Open the game launcher – Click the account center – Copy the open ID.
Due to the current Early Access version’s insufficient compatibility with different device configurations, we have imposed higher hardware restrictions to prevent issues such as low frame rates and crashes that could negatively impact the gaming experience.
We have received and are very attentive to player feedback regarding the hardware lock. We will expedite performance optimizations and gradually relax configuration restrictions. This process may take some time, so we kindly ask for your patience.
In the 2024 Full Release version, we’ve prepared the following new content:
New Map: TV Station, Expanded Armory
New Gameplay: Extreme Weather
Weapon balance is a dynamic equilibrium. The ABI team continuously monitors various aspects such as weapon usage, effectiveness, and pricing. If any anomalies are detected, we will make the necessary adjustments.
In the backend, we track the usage rates of different firearms. Currently, the usage rate of the FAL is within a very reasonable range and does not overshadow other weapons. Players continue to maintain diversity in their weapon choices.
